MEET THE TEAM:
MEET STEVE MILLER
Independent Agent:
A proud Virginia native, Steve is an experienced professional with over 30 years in the insurance industry. He is passionate about helping people find the perfect plan for their unique needs and budget, driven by a mission to make life and health insurance both accessible and easy to understand. Steve works tirelessly to connect individuals, families, and businesses with the best coverage options, fostering a healthier, more secure future for all. When he is not guiding clients, his greatest joy comes from spending time with his family, especially his four wonderful children and six beautiful grandchildren. He finds personal balance on the tennis court, through the harmony of singing in his church choir, and exploring new places alongside his wife, his best friend, and travel companion. These cherished moments serve as a daily reminder of the importance of protecting the people and things that truly matter.
MEET TERESA CANTRELL
Office Manager:
As an experienced Office Manager, Teresa has a knack for keeping things running smoothly. She manages everything from scheduling and billing to tackling challenging client issues, including complex insurance claims. When she's not in the office, she cherishes time with her husband of over 30 years and their two sons. She also finds joy in her church, along with reading and gardening.
MEET REBECCA SULLIVAN
Administrative Assistant:
With a heartfelt passion for serving others, Rebecca has built her career on the belief that truly understanding a client's unique story is the cornerstone of exceptional service. She is an invaluable partner to Steve, meticulously gathering and analyzing information to craft the ideal insurance solutions for each individual. Her personal devotion matches her professional dedication, as her faith serves as a constant guide. The true joy of her life is found in the moments she shares with her beloved husband and their two active sons. From the excitement of a baseball game and the adventure of travel, to the calm of a day at the lake or the comfort of a good movie, every experience is a cherished family memory.
MEET GEM MALABANAN
Virtual Assistant:
As a Virtual Assistant, Gem plays a key role in supporting the agency's operational efficiency. Her responsibilities include comprehensive CRM management, meticulous data entry, and updating client profiles, all of which are essential for a smooth and efficient enrollment process. Gem also contributes her graphic design expertise to marketing initiatives and provides flexible support to the team wherever needed.
A Day In The Life of the Central VA Insurance Team: